In this information packed episode James Rees, Director of Conferences & Events for ExCeL shares how ExCeL re-purposed underutilised space to create CentrEd and meet the growing demand for small meetings. He goes on to explain how the design of CentrEd was driven by client feedback and what clients wanted out of ExCeL.
James believes it's very important for venues and organisers to work together to better under the stakeholder and deliver desired returns. He talks about how ExCeL is using tech to understand visitors, and is using big data to profile "Mr. & Mrs. ExCeL" in order to personalise their experience.
Finally, we learn that ExCeL has ramped up their bandwidth ten fold to enable better tech adoption.
About CentrEd at ExCeL
Within ExCeL London, CentrEd is a state-of-the-art corporate events facility designed for conferences, networking, training and meetings. ExCeL is the preeminent venue in London, hosting congresses large and small, with a max capacity of 72,000 people. CentrEd has 29 training rooms with flexible walls to create spaces for 20 to 400 delegates. To learn more visit www.centred.london